Salon Policies

Please consider our policies

Please note: prices may change without notice.

We cannot guarantee chemical services performed by our technicians without the use of recommended Aveda products at home.

Reservations
Salon Thairapy takes great care in reserving individual time just for you. Advanced scheduling is necessary to assure you have an appointment time that you desire. We highly recommend that you reserve your next visit prior to leaving.

Cancellations
We understand that life is hectic. However, if you must cancel your reserved appointment, we require a 24 hour notification. Missing or late cancelling appointments will result in a charge equal to the full value of the missed appointments.

Punctuality
We understand that circumstances may arise that impact your arrival and we will do everything possible to accommodate your service. However, it may be necessary to alter or reschedule your services as a courtesy to the next guest.

Children
Although we love children, we kindly ask that children without an appointment be left at home for their safety as well as the comfort of other guests enjoying their services.

Referrals
Referring our salon to family and friends is the highest compliment you can give us. We are never too busy for your referrals.

Privacy Policy
Salon Thairapy respects your privacy and the security of your personal  information. Any information collected for the purpose of securing an appointment, purchasing a gift card, or for any service or retail purchase, is kept in a secure database. We do not share any of your personal information with any third party. Information received is used solely for the purpose of fulfilling your requests for products and services and to keep our customer database updated.

Refund Policy
Gift cards purchased at Salon Thairapy never expire. Gift cards are not redeemable or refundable for cash.  Salon Thairapy is not responsible for lost or stolen gift cards.